Service Request Ticket - # 62054

Service Request Information

CONTACT Name Huston, Shaun   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2016 02:05 PM
Department Social Science Phone 88296
Location Email hustons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140235[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag J18ST12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. J18ST12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0095171 StarBoard v9.5 TurningPointInstall v5.3.1

Wired NIC 34:17:EB:C2:93:60

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Nov 21, 2016 03:12 PM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor Nov 21, 2016 03:12 PM 
Task reassigned to Tim Taylor.
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Tim Taylor Nov 21, 2016 03:12 PM 
Lee replaced mouse
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Tim Taylor Nov 21, 2016 02:53 PM 
Lee from classroom support is going over there
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Natalie Plasker Nov 21, 2016 02:05 PM 
He is having trouble getting his mouse to work
with the computer.
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