Service Request Ticket - # 62055

Service Request Information

CONTACT Name Cunningham, Melissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2016 02:23 PM
Department Behavioral Sciences Division Phone 14204
Location Email cunningm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141262[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. BZVHV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D5:FD:DE

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Dec 06, 2016 01:34 PM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
John Rushing Dec 06, 2016 12:53 PM 
Delivered and setup. C: 20110136[Edit Inv] and M: 20101506[Edit Inv] 
returned and updated in inventory.
 Add Attachment
Megan Thibeault Dec 06, 2016 11:13 AM 
Task reassigned to John Rushing.
 Add Attachment
Shina Oladiti Dec 01, 2016 08:06 AM 
She would prefer the setup to be done when she is
not going to be at her office, which is 12noon on
Wednesday
Add Attachment
Shina Oladiti Nov 30, 2016 04:07 PM 
Status changed from (6) Ready to Deliver to (2) Scheduled
 Add Attachment
Shina Oladiti Nov 30, 2016 04:07 PM 
She would be available next Wednesday between
10-11:30am
 Add Attachment
Ranjit Kayastha Nov 29, 2016 04:20 PM 
Status changed from (1) Pending to (6) Ready to Deliver
 Add Attachment
Ranjit Kayastha Nov 29, 2016 04:20 PM 
Moved in AD to FacStaff-Psychology-Computers
 Add Attachment
Shina Oladiti Nov 29, 2016 09:38 AM 
Sent an email requesting for availability
 Add Attachment
Tim Taylor Nov 28, 2016 04:52 PM 
Task reassigned to UCS Tech.
 Add Attachment
Tim Taylor Nov 28, 2016 04:52 PM 
****************************************************

Please update in AD

***************************************************
 Add Attachment
Tim Taylor Nov 28, 2016 04:51 PM 
It is updated and done
 Add Attachment
Tim Taylor Nov 21, 2016 04:57 PM 
added it to the domain
 Add Attachment
Tim Taylor Nov 21, 2016 03:33 PM 
It has been sticked and is on the counter
 Add Attachment
Courtney Croy Nov 21, 2016 02:23 PM 
GFA EQUIP SETUP: A Dell PC desktop C: 20141262[Edit Inv] and M: 
20141046[Edit Inv] are to be set up and delivered for Melissa 
Cunningham in Todd 338. These will be replacing C: 
20110136[Edit Inv] and M: 20101506[Edit Inv]. 
The new desktop is located in ITC 008 in the hallway on the 
GFA Rack against the wall.
 Add Attachment