Service Request Ticket - # 62059

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2016 02:58 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141128[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag F82NV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. F82NV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; Adobe Full CC2015 Desktop+Acrobat ProDC from Student Tech licensing

Wired NIC 98:90:96:DA:51:E4

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Nov 21, 2016 04:00 PM 
Task reassigned to Tim Taylor.
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Tim Taylor Nov 21, 2016 04:00 PM 
Task reassigned to Tim Taylor.
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Tim Taylor Nov 21, 2016 04:00 PM 
Changed video from VGA to Display Port and now works
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Tim Taylor Nov 21, 2016 03:41 PM 
Task reassigned to UCS Tech.
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Tim Taylor Nov 21, 2016 03:38 PM 
Task reassigned to Tim Taylor.
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Natalie Plasker Nov 21, 2016 02:58 PM 
It says "power saving mode" and then turns off.
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