Service Request Ticket - # 62060

Service Request Information

CONTACT Name Lopez-Melton, Robyn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2016 03:47 PM
Department The Research Institute Phone 88479
Location Email meltonr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130316[Edit Inv] (opens in a new window) Bldg/Room TODD 210
Service Tag Description Apple MacBook Pro 13-inch with Retina Display #Z0PW
Serial No. C02L71ERFFRR Location Robyn Lopez-Melton

CPU Intel Core i7(3.0GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0091622, Adobe Acrobat Pro XI (v.11) for MAC from P0092529, Adobe CS6 Design Standard for MAC/WIN from P0093734, IBM SPSS Statistics Premium Faculty Pack TERM License(installed as v.22 yearly renewal expired May 31,2015) from P0094061

Wireless NIC 54:26:96:DD:7F:39


Bluetooth NIC 54:26:96:DD:7F:3A

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Nov 21, 2016 04:30 PM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor Nov 21, 2016 04:29 PM 
I joined her to the domain, gave her admin rights,
and updated inventory
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Tim Taylor Nov 21, 2016 04:11 PM 
Task reassigned to Tim Taylor.
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Tim Taylor Nov 21, 2016 04:09 PM 
Sent a email asking for availability.
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Natalie Plasker Nov 21, 2016 03:47 PM 
was given a Mac computer, but she cannot login to it.
meltonr@wou.edu
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