Service Request Ticket - # 62066

Service Request Information

CONTACT Name Alapai, Valerie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 22, 2016 09:04 AM
Department Financial Aid Phone 88684
Location Email alapaiv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100429[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3300MFP Mono Laser Printer #3300MFP/X
Serial No. NRB075732 Location PDR

Model 3300MFP/X Hostname
Notes up to 30ppm; Network connectivity; Max paper size8.5x14in; 2 sided output std; Automatic document feeder; Std paper capacity300sheets; 600x600 dpi(up to1200x1200 enhanced image quality); Walkup fax(33.6 Kbps)&PC& LAN fax(send only);Maximum duty cycle25,000 pagespermonth; Minimum dimensionsw18.3xd17.1xh18 in. PRINTER MAINT: 300MFPfuserunit VISA2013003704 SR51452 SEPT2013; Phaser3300Fuser120V VISA2015004918 SR58809 DEC2015, Samsung ADF Pickup/FeedRollerAssemblyJC97-01962A VISA2015005039 SR59099 JAN2016 Ink/Toner Refill

Wired NIC 00:00:AA:C0:EE:A2

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Nov 22, 2016 10:24 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Nov 22, 2016 10:24 AM 
deleted and readded the printer, good to go!
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Megan Thibeault Nov 22, 2016 09:43 AM 
Task reassigned to Megan Eichler.
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Amy Anderson Nov 22, 2016 09:04 AM 
Valerie is unable to print to her copier. The name is fazer 3300 
mfp- xerox, wou# 20100419[Edit Inv]. She is able to make copies but is unable 
to print. The document never gets sent from from computer to the 
machine. She is available 8-5.
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