Service Request Ticket - # 62071

Service Request Information

CONTACT Name Malloy, Peggy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 22, 2016 10:47 AM
Department The Research Institute Phone 88598
Location Email malloyp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150216[Edit Inv] (opens in a new window) Bldg/Room TODD 248
Service Tag 3SPJ662 Description Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
Serial No. 3SPJ662 Location Peggy Malloy, TRI

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 10 Enterprise 64bit Software Microsoft Desktop Education-(EES) OFFICE for WIN xxxx2015004715; Adobe Acrobat DC (Pro)subscription from XXXX201700006551 serialized desktop OCT2017 SR65344;

Wired NIC F8:CA:B8:1D:5E:C2


Wireless NIC 80:00:0B:D1:6F:1E


Bluetooth NIC 80:00:0B:D1:6F:22

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

Public
Entered by Date Memo
Nick Wanderschied Nov 22, 2016 11:24 AM 
Status changed from (1) Pending to (5) Completed
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Nick Wanderschied Nov 22, 2016 11:24 AM 
Done
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Nick Wanderschied Nov 22, 2016 11:02 AM 
Task reassigned to Nick Wanderschied.
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Amy Anderson Nov 22, 2016 10:54 AM 
****This is an email****
I'll be here til 3 pm today.
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Amy Anderson Nov 22, 2016 10:48 AM 
Emailed back asking availability 
****This is an email****
Thanks, Amy.  The computer number is 20150216[Edit Inv]. I'm 
in Todd Hall, Rm 237.
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Amy Anderson Nov 22, 2016 10:47 AM 
****This is an email****
Hi,

I just got some new headphones, but can't get 
them to work. Can you help?

Thanks,
Peggy
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