Service Request Ticket - # 62085

Service Request Information

CONTACT Name Cowart, Tim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 23, 2016 11:01 AM
Department Creative Arts/Theater-Dance Phone 88243
Location Email cowartt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20091143[Edit Inv] (opens in a new window) Bldg/Room ITC 103
Service Tag Description Apple MacBook Pro 13-inch, 2.4GHz Intel core 2 Duo #Z0J7
Serial No. W8019UJ5ATM Location Daniel Tankersley

CPU Intel Core 2 Duo 2.4GHz 3MB shared L2 cache


OS Unknown Software Mac OS X v10.6 Snow Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office for Mac 2008 from P0075003, Telestream - ScreenFlow 2 from VISA2009001563

Wired NIC 58:B0:35:FE:86:D1


Wireless NIC F8:1E:DF:EE:64:D4


Bluetooth NIC 58:B0:35:94:50:50

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
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Public
Entered by Date Memo
Kyle Arthenayake Nov 23, 2016 04:04 PM 
Status changed from (1) Pending to (5) Completed
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Kyle Arthenayake Nov 23, 2016 04:04 PM 
turned in
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Kirsten Fauser Nov 23, 2016 11:01 AM 
Borrowing charger for the day. 
Will return by 5pm.
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