Service Request Ticket - # 62102

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 29, 2016 09:16 AM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130694[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 4KPNL02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 4KPNL02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093877

Wired NIC 34:17:EB:9A:48:DC

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rring14@wou.edu 88925

Tracking

Entered by Date Memo
Ryp Ring
Email

Public
Entered by Date Memo
Ryp Ring Nov 29, 2016 04:18 PM 
Status changed from (1) Pending to (5) Completed
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Ryp Ring Nov 29, 2016 04:18 PM 
moved her computer and her scanner across the room 
with Bradley.
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Ryp Ring Nov 29, 2016 03:36 PM 
Task reassigned to Ryp Ring.
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Amy Anderson Nov 29, 2016 09:16 AM 
Trisha called saying that they have computer, 
WOU# 20130694[Edit Inv] and scanner, WOU# 20150196[Edit Inv], that 
needs to be moved to a different spot int their 
front office at the Student Health and 
Counseling Center. She said anytime this week 
works for them.
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