Service Request Ticket - # 62108

Service Request Information

CONTACT Name DelloStritto, Mary Ellen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 29, 2016 12:59 PM
Department Behavioral Sciences Division Phone 89657
Location Email dellostm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120728[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 15inch w/ Retina, 2.4GHz Quad i7
Serial No. C02KH38SFFT0 Location PDR

CPU Intel Core i7(2.4GHz quad, 6MB L3 cache)


OS MAC OS X 10.14 (Mojave) Software MS Office for MAC 2011 from P0089412,SPSS Statistics Premium Faculty Pack from P0102741 til NOV-30-2017(Statistics24 in NOV2016) see T:\Spss\SPSS2x_TRI TERM licensesStatisticsPremFacPack

Wireless NIC 28:CF:E9:19:38:DD


Bluetooth NIC 28:CF:E9:19:38:DE

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Nov 30, 2016 02:48 PM 
Status changed from (2) Scheduled to (5) Completed
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Ranjit Kayastha Nov 30, 2016 02:48 PM 
DONE!!
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Ranjit Kayastha Nov 30, 2016 02:14 PM 
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha Nov 29, 2016 04:31 PM 
Priority changed from (3) Priority to (2) High Priority.
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Ranjit Kayastha Nov 29, 2016 04:31 PM 
Priority changed from (3) Priority to (2) High Priority.
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Ranjit Kayastha Nov 29, 2016 04:31 PM 
Tomorrow afternoon after 2pm till 5pm (Anytime)
Room 233
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Tricia Flaherty Nov 29, 2016 12:59 PM 
If she wants an older version(23 or earlier) of
SPSS Statistics then Ask Tricia to Generate Auth
code before you go, Only the latest version is
generated automatically but older versions have to
be manually generated at SPSS by Tricia
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Tricia Flaherty Nov 29, 2016 12:59 PM 
Needs new Authcode for her term license which
expires(11-30-2016) tomorrow.  Only Statistics
Premium is
available for MAC
not sure which versions she is currently running
but she can get v24
so please make note in software list of what
version gets installed.  
the latest ones are at T:\Spss\SPSS2x_TRI TERM
licensesStatisticsPremFacPack\SPSSPremFACPACKv24

license auth codes can be found in
serialandpurchaseinfo text file at
T:\Spss\SPSS2x_TRI TERM
licensesStatisticsPremFacPack  or in excel file at
T:\Spss\SPSS2x_TRI TERM
licensesStatisticsPremFacPack\P0102741AddtlINFO
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