Service Request Ticket - # 62120

Service Request Information

CONTACT Name Gournaris, Kara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2016 02:49 PM
Department Deaf Studies and Professional Studies Phone 88322
Location Email gournark@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131002[Edit Inv] (opens in a new window) Bldg/Room RWEC 149
Service Tag Description Apple Macbook Air 13.3-inch #Z0P0
Serial No. C02MQ5M1F6T6 Location Kara Gournaris, MIA 7/26

CPU Intel Core i5(1.4GHz, dual core, 3MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155, Apple Pro Apps bundle( Final Cut ProX, Motion 5, Compressor 4, Logic Pro X, MainStage 3) via JAMF managed distribution UCS2019009793 OCT2019;

Wireless NIC 48:D7:05:B6:BF:A3


Bluetooth NIC 48:D7:05:B6:BF:A4

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Dec 01, 2016 11:31 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Dec 01, 2016 11:31 AM 
DONE!!
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Shandelle Plasker Dec 01, 2016 10:50 AM 
Task reassigned to Ranjit Kayastha.
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Shandelle Plasker Nov 30, 2016 04:07 PM 
She wants to re schedule for tomorrow at 11.
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Shandelle Plasker Nov 30, 2016 03:41 PM 
Task reassigned to Shandelle Pepper.
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Kyle Arthenayake Nov 30, 2016 02:49 PM 
****This is an email****
Hi UCS,

I would like for my laptop to connect with
printer/copy machine upstairs in RWEC building.

Hope you can send someone over here and help me?

Thank you so much,

Kara
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