Service Request Ticket - # 62133

Service Request Information

CONTACT Name Brown, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 01, 2016 04:40 PM
Department Business Services Phone 88171
Location Email brownd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120895[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. CJ68FX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0089716 downgraded to Office Pro Plus 2010, Adobe InDesign CS6 (v.8) License from P0093384, Adobe Acrobat Pro XI(v.11) from P0094776

Wired NIC B8:CA:3A:73:40:07

TECHS Submitted by Ranjit Kayastha Contact rkayastha14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Dec 06, 2016 09:50 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Dec 06, 2016 09:45 AM 
Ready to deliver
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Bradley Karkanen Dec 02, 2016 10:42 AM 
Imaging finished installing software.
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Ranjit Kayastha Dec 01, 2016 04:40 PM 
This is the old computer of Dana. We have to
reimage and give it back to Dawn. Doesn't need to
be setup, just hand it over to her after you are done.

W#20120895[Edit Inv]
Bradley started imaging it.
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