Service Request Ticket - # 62142

Service Request Information

CONTACT Name Witwer, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 02, 2016 02:44 PM
Department Business/Economics Division Phone 88421
Location Email witwerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141255[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 3KTHV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D4:7F:04

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Dec 05, 2016 10:16 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Dec 05, 2016 10:16 AM 
Issued solved!
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Shina Oladiti Dec 02, 2016 03:39 PM 
Walked her through the banner, and that has been
resolved but she could access degree work yet. She
want that to be done by Monday.
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Shina Oladiti Dec 02, 2016 03:08 PM 
Task reassigned to Adeshina Oladiti.
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Natalie Plasker Dec 02, 2016 02:44 PM 
She just get her computer back from being worked
on, and now she cannot access Banner and she has
had special access on degree works that she cant
access either.
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