Service Request Ticket - # 62146

Service Request Information

CONTACT Name Bergeron, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2016 10:05 AM
Department Creative Arts/Music Phone 88802
Location Email berge@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130556[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MM334LDV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 Std for MAC from P0092993, Apple LOGIC PRO X from MUSIC Dept(25user)License from renewal P0095256, Finale 2014c from Music Site license from P0095335

Wired NIC 68:5B:35:B2:85:0D


Wireless NIC 60:03:08:EB:AA:EA


Bluetooth NIC 60:03:08:EB:AA:EB

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Dec 05, 2016 04:21 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Dec 05, 2016 04:21 PM 
Done! He stopped by to pick it.
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Natalie Plasker Dec 05, 2016 02:45 PM 
Task reassigned to Adeshina Oladiti.
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Megan Thibeault Dec 05, 2016 10:07 AM 
Rushing has started this
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Megan Thibeault Dec 05, 2016 10:05 AM 
Reimage

**MAKE SURE TO ADD ADDITIONAL SOFTWARE THAT HE NEEDS**

CAll him @503-917-9835 when done.

Needs to be done today
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