Service Request Ticket - # 62147

Service Request Information

CONTACT Name Henle, Stacy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2016 10:48 AM
Department Natural Science/ Chemistry Phone 88020
Location Email henles@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120218[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 95NNGV1 Description Dell Latitude E6420 i7-2760QM (2.40GHz, 6M cache)
Serial No. 95nngv1 Location PDR 2023 Giveaway

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC D4:BE:D9:4F:E3:79


Wireless NIC 8C:70:5A:F9:6C:AC


Bluetooth NIC 44:6D:57:CA:FF:D2

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Feb 08, 2017 10:06 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Feb 08, 2017 10:06 AM 
She was not last one to check this loaner out.
Inventory was wrong. Know one knows who brought
this loaner back. Ill keep my eye out for the charger.
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Megan Thibeault Feb 08, 2017 10:04 AM 
Task reassigned to Shandelle Pepper.
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Shandelle Plasker Jan 31, 2017 11:04 AM 
Status changed from (5) Completed to (1) Pending
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Shandelle Plasker Jan 31, 2017 11:04 AM 
She dropped this off today but without the
charger. I have left her a voicemail that she
needs to bring the charger back before we can
close this.
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Kirsten Fauser Jan 18, 2017 03:38 PM 
Status changed from (1) Pending to (5) Completed
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Kirsten Fauser Jan 18, 2017 03:38 PM 
Returned. Computer in IN box.
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Kirsten Fauser Dec 05, 2016 12:34 PM 
Picked up laptop. 
Will return week of January 16th
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Kirsten Fauser Dec 05, 2016 11:24 AM 
Task reassigned to Service Request Desk.
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Kirsten Fauser Dec 05, 2016 11:23 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Dec 05, 2016 11:06 AM 
Assigned W#20120218[Edit Inv].
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Shina Oladiti Dec 05, 2016 11:05 AM 
Task reassigned to Adeshina Oladiti.
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Megan Thibeault Dec 05, 2016 10:48 AM 
Make sure she fills out a sheet from tricia since
she is taking if off campus
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Megan Thibeault Dec 05, 2016 10:48 AM 
PC Laptop Loaner until the second week of
classes-Winter Term
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