Service Request Ticket - # 62182

Service Request Information

CONTACT Name Neish, Brandon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 07, 2016 11:51 AM
Department VP Finance & Administration Phone 89302
Location Email neishb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130382[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2BY0SY1 Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. 2BY0SY1 Location PDR 2023 Giveaway

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 10 Enterprise 64bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0092010, downgraded to Pro Plus 2010, Techsmith & Camtasia Studio WINv8.1/SnagIt WINv11.2 bundle from VISA2013003735

Wired NIC F0:1F:AF:43:77:B1


Wireless NIC 3C:77:E6:1F:36:54


Bluetooth NIC B0:05:94:F7:23:31

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

Public
Entered by Date Memo
Nick Wanderschied Dec 08, 2016 04:23 PM 
Task reassigned to Nick Wanderschied.
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Nick Wanderschied Dec 08, 2016 04:23 PM 
Task reassigned to Nick Wanderschied.
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Nick Wanderschied Dec 08, 2016 04:23 PM 
Brought back to brandon
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Nick Wanderschied Dec 07, 2016 04:49 PM 
has a laptop bag which is on my desk if someone 
finishes this tomorrow morning
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Nick Wanderschied Dec 07, 2016 04:45 PM 
Task reassigned to UCS Tech.
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Nick Wanderschied Dec 07, 2016 01:26 PM 
on counter currently being sticked
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Megan Thibeault Dec 07, 2016 01:01 PM 
Task reassigned to Nick Wanderschied.
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Kirsten Fauser Dec 07, 2016 11:52 AM 
Available anytime today.
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Kirsten Fauser Dec 07, 2016 11:51 AM 
****This is an email****
Hello,
 
I was hoping that I could file a service 
request to have our office laptop reimaged when 
it is convenient for UCS. The laptop is a Dell 
Latitude E6430 and WOU# 20130382[Edit Inv].
 
Thanks!
 
Brandon
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