Service Request Ticket - # 62192

Service Request Information

CONTACT Name Singson, Beeb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 07, 2016 02:43 PM
Department Natural Science Division Phone 89274
Location Email singsonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101238[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2720QM (2.20GHz, 6M, 4GB)
Serial No. 1H4Z1Q1 Location PDR

CPU Intel Core i7-2720QM(2.2GHz, 6MB cache)


OS Unknown Software Microsoft Office Pro Plus 2010 from P0080492 installed as Office Pro Plus 2007, TRANSFER to new laptop W#20150268 APR2016:Adobe Design Std CS5.5 from P0080492(80/20 share with desktop)

Wired NIC 5C:26:0A:54:B3:B3


Wireless NIC A0:88:B4:48:7D:64


Bluetooth NIC 90:00:4E:F0:F0:89

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

Public
Entered by Date Memo
Nick Wanderschied Dec 07, 2016 04:45 PM 
Status changed from (1) Pending to (5) Completed
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Nick Wanderschied Dec 07, 2016 03:03 PM 
Task reassigned to Nick Wanderschied.
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Kyle Arthenayake Dec 07, 2016 02:43 PM 
Laptop is reading to be picked up in the third
floor of the library
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