Service Request Ticket

Service Request Information

CONTACT	Name	Bingham, Sarah	Date	Dec 07, 2016 04:30 PM
	Department	Human Resources	Phone	89259
	Location		Email	binghams@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20150660 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	9RN9JB2	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	9RN9JB2	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2015004715; Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop JAN2016
	Wired NIC	18:66:DA:14:13:29

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Dec 20, 2016 12:05 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Dec 20, 2016 12:02 PM	Setup completed.	Add Attachment
Shina Oladiti	Dec 20, 2016 09:27 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Shina Oladiti	Dec 09, 2016 01:25 PM	Task reassigned to UCS Tech.	Add Attachment
Shina Oladiti	Dec 09, 2016 01:25 PM	Sent an email for availability.	Add Attachment
Shina Oladiti	Dec 09, 2016 01:24 PM	Prepped and ready to be delivered.	Add Attachment
Bradley Karkanen	Dec 08, 2016 03:53 PM	Placed back on self with monitor.	Add Attachment
Bradley Karkanen	Dec 08, 2016 03:50 PM	************************************************ Please update in AD ************************************************	Add Attachment
Bradley Karkanen	Dec 08, 2016 03:50 PM	Imaging and updates finished.	Add Attachment
Shina Oladiti	Dec 08, 2016 08:51 AM	Imaging in progress.....	Add Attachment
Courtney Croy	Dec 07, 2016 04:30 PM	GFA EQUIP SETUP: A Dell desktop C: 20150660 and M: 20141054 are to be set up and delivered for Sarah Bingham in AD 206. These will be replacing C: 20110906 and M: 20111023. These are located in ITC 008 in the hallway on the GFA rack against the wall.	Add Attachment