Service Request Ticket

Service Request Information

CONTACT	Name	Mansayon, Christopher	Date	Dec 09, 2016 02:39 PM
	Department	Library & Media Services	Phone	88441
	Location		Email	mansayonc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20130048 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8870DNM Color Printer
	Serial No.	T4B003841	Location	PDR
	Model	ColorQube 8870	Hostname	hlref5.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.47 Metered Code: 3937 RMA:XFL130758E	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:14:F6:AE

TECHS	Submitted by	Kyle Arthenayake	Contact	karthenayake14@wou.edu	88925
	Primary Technician		Contact	rring14@wou.edu	88925

Entered by	Date	Memo
Ryp Ring			Email Public
Entered by	Date	Memo
Ryp Ring	Dec 09, 2016 03:47 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Ryp Ring	Dec 09, 2016 03:47 PM	replaced the maintenence kit and put the old one in the box	Add Attachment
Shina Oladiti	Dec 09, 2016 03:45 PM	Task reassigned to Ryp Ring.	Add Attachment
Megan Thibeault	Dec 09, 2016 03:01 PM	ref 2	Add Attachment
Kyle Arthenayake	Dec 09, 2016 02:39 PM	Please replace the maintenance kit in printer 20120048	Add Attachment