Service Request Ticket - # 62222

Service Request Information

CONTACT Name West, Beverly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 12, 2016 11:49 AM
Department VP Academic Affairs/Provost Phone 88796
Location Email westb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130727[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 35N3M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35N3M02 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918;[TRANSFERRED from W#20090309 Adobe Acrobat Pro 9 WIN from P0073730, Adobe Dreamweaver CS5 WIN from P0079180, FileMaker Pro 11 from P0082550 10-2108; [TRANSFERRED to W#20180333 SR69603 Adobe Design Prem CS5.5 WIN from P0083671(transferred from W#20070162 6-2012 SR47648)]

Wired NIC 34:17:EB:9A:D9:8F

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Dec 13, 2016 09:00 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Dec 13, 2016 09:00 AM 
I added her to the admin group.
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Megan Thibeault Dec 13, 2016 08:14 AM 
Task reassigned to John Rushing.
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Kyle Arthenayake Dec 12, 2016 11:49 AM 
admin rights need to be installed
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