Service Request Ticket - # 62223

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 12, 2016 11:49 AM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160542[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag HB60ND2 Description Dell OptiPlex 7040 SFF, 16GB(2x8GB) 2133MHz DDR4
Serial No. HB60ND2 Location Storage

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 48:4D:7E:D2:BE:15

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jan 10, 2017 03:34 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jan 10, 2017 03:34 PM 
task completed! All machines are setup.
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Shina Oladiti Dec 19, 2016 12:41 PM 
Machines are prepped and ready for setup. They are
in a cart close counter across the storage wall
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Megan Thibeault Dec 13, 2016 08:17 AM 
Task reassigned to Adeshina Oladiti.
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Megan Thibeault Dec 13, 2016 08:12 AM 
Task reassigned to UCS Tech.
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Courtney Croy Dec 12, 2016 11:49 AM 
NEW LAB EQUIP SETUP: There are 30 cpu W 20160542[Edit Inv] - 
20160571[Edit Inv] and monitors W# 20160596[Edit Inv] - 20160625[Edit Inv] are to be 
set up for ITC lab 311. The CPUs are located in ITC 008 in 
the hallway on one of the top racks and are labeled. The 
monitors are located in ITC 008 on the counter across from 
the storage wall.
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