Service Request Ticket

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Service Request Information

CONTACT	Name	Sarver, Stephanie	Date	Dec 14, 2016 09:13 AM
	Department	Humanities Division	Phone	89491
	Location		Email	sarvers@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20140651 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
	Serial No.	C02PQ11PF8J7	Location	PDR
	CPU	Intel Core i5(2.7GHz Quade-core, 6MB L3)
	OS	MAC OS X 10.10 (Yosemite)	Software	MS Office 2011 Std for MAC from xxxx2014004298
	Wired NIC	98:5A:EB:CD:6C:53
	Wireless NIC	AC:29:3A:93:01:7B
	Bluetooth NIC	AC:29:3A:93:01:7C

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Tracking

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Jan 10, 2017 01:30 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Shina Oladiti	Jan 10, 2017 01:30 PM	completed!	Add Attachment
Shina Oladiti	Jan 10, 2017 11:56 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Shina Oladiti	Jan 03, 2017 08:07 AM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Shina Oladiti	Jan 03, 2017 08:07 AM	**This is an email** Thanks Adeschina: That works for me. I’ll be in my office, Maaske 331, on Tuesday, January 10 at 12 Noon. Stephanie	Add Attachment
John Rushing	Dec 30, 2016 03:04 PM	Computer was already in Humanities AD group.	Add Attachment
Shina Oladiti	Dec 30, 2016 02:50 PM	Sent email asking for availability.	Add Attachment
Tim Taylor	Dec 20, 2016 03:19 PM	I put it back in the back hallway of ITC 008 on the bottom rack.	Add Attachment
Tim Taylor	Dec 20, 2016 03:17 PM	************************************************** Please move in AD **************************************************	Add Attachment
Tim Taylor	Dec 20, 2016 03:17 PM	Task reassigned to UCS Tech.	Add Attachment
Tim Taylor	Dec 20, 2016 03:17 PM	Computer is done and ready to deliver.	Add Attachment
Tim Taylor	Dec 20, 2016 01:11 PM	In process of doing updates	Add Attachment
Tim Taylor	Dec 20, 2016 11:57 AM	It is sticked and is on the counter next to the music laptop.	Add Attachment
Courtney Croy	Dec 14, 2016 09:13 AM	GFA EQUIP SETUP: An iMac W 20140651 is to be set up and delivered for Stephanie Sarver in Maaske 311 and will be replacing laptop W 20091428. The new iMac is located in ITC 008 in the hallway on the bottom rack of the GFA rack against the wall.	Add Attachment