Service Request Ticket

Service Request Information

CONTACT	Name	Jennings, Ryan	Date	Dec 14, 2016 12:17 PM
	Department	University Computing Solutions	Phone	14018
	Location		Email	jenningsr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20110826 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8880DNM Color Printer
	Serial No.	T4B009396	Location	PDR
	Model	ColorQube 8870	Hostname	rescomplab.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.116.57 Metered Code: 8284 RMA for XFL025466 RMA for XFL148980 RMA for T4B003901	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:86:9B:C8

TECHS	Submitted by	Shandelle Plasker	Contact	peppers@wou.edu	88956
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Jan 05, 2017 09:20 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Jan 05, 2017 09:20 AM	Moe fixed this yesterday	Add Attachment
Megan Thibeault	Jan 04, 2017 08:14 AM	Moe should be here today	Add Attachment
Shandelle Plasker	Dec 28, 2016 02:00 PM	Task reassigned to Megan Eichler.	Add Attachment
Shandelle Plasker	Dec 28, 2016 02:00 PM	The main door to res comp is locked. Megan can get a key to open it.	Add Attachment
Shandelle Plasker	Dec 28, 2016 01:58 PM	Called this in for Xerox to come out and look at it. Its not only giving this error number but also leaking maintenance kit oil all over the printer. Ref#21638186	Add Attachment
Shandelle Plasker	Dec 14, 2016 12:17 PM	Xerox 8880 printer is giving error 91,720.	Add Attachment