Service Request Ticket - # 62244

Service Request Information

CONTACT Name Lafon, Emily   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 19, 2016 11:44 AM
Department Advancement & Foundation Phone 88710
Location Email lafone@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140370[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6440, i7-4610M Processor
Serial No. 4X6ZN12 Location PDR

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 34:E6:D7:12:74:00


Wireless NIC 80:00:0B:4E:10:6A


Bluetooth NIC 80:00:0B:4E:10:6E

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Dec 30, 2016 02:26 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Dec 30, 2016 02:26 PM 
Task completed!
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Kirsten Fauser Dec 29, 2016 12:56 PM 
****This is an email****

Can we reschedule for tomorrow at 1 p.m. 
please? I'm not ready yet and still have some 
items to go through in my new office. Thank you 
and sorry for the hassle
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Kirsten Fauser Dec 29, 2016 12:03 PM 
emailed and would like the time pushed to 3pm.
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Shina Oladiti Dec 29, 2016 09:06 AM 
Task reassigned to Adeshina Oladiti.
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Kyle Arthenayake Dec 29, 2016 08:14 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Shina Oladiti Dec 20, 2016 12:48 PM 
Status changed from (1) Pending to (2) Scheduled
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Shina Oladiti Dec 20, 2016 12:48 PM 
She would like the equipment to be move on 12/29.
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Kyle Arthenayake Dec 19, 2016 11:44 AM 
****This is an email****
 I'm staying in the Cottage but moving from
upstairs in room 204 to downstairs into room 108
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Kyle Arthenayake Dec 19, 2016 11:44 AM 
Equipment move
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