Service Request Ticket - # 62246

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 20, 2016 09:20 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160183[Edit Inv] (opens in a new window) Bldg/Room RWEC 120
Service Tag Description Xerox Phaser 4622/DT Black & White Laser Printer
Serial No. D6X467631 Location Beth Jones

Model 4622/DT Hostname rwec-120.wou.edu
Notes 1200dpi x 1200dpi (B&W), 1200sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, RJ-45 / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty 2 550 sheet paper trays IP:140.211.184.27 Ink/Toner Refill Xerox Black High Capacity 106R01535; Xerox Black Standard Capacity 106R01533

Wired NIC 00:00:AA:D9:C0:2D

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Dec 20, 2016 10:02 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Dec 20, 2016 10:02 AM 
rebooted printer and computer and it is now 
printing.
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John Rushing Dec 20, 2016 10:02 AM 
Task reassigned to John Rushing.
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Shina Oladiti Dec 20, 2016 09:26 AM 
Task reassigned to Adeshina Oladiti.
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John Rushing Dec 20, 2016 09:20 AM 
Can someone go take a look at the Xerox Phaser 
4622 W20160183 printer in RWEC 120.  They were 
reporting that the could not print.  I could ping 
the printer from here 140.211.184.22.  The print 
queue is empty.
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