Service Request Ticket - # 62277

Service Request Information

CONTACT Name Baltzley, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 03, 2017 01:48 PM
Department Natural Science Division Phone 88832
Location Email baltzlem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070966[Edit Inv] (opens in a new window) Bldg/Room NS 202
Service Tag 2FKZ9G1 Description Dell Optiplex 755 mini-tower 3.0GHz, 6M, 1333MHz
Serial No. 2FKZ9G1 Location Smart Classroom Instructor's Station

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0065892 installed as Office Pro 2003

Wired NIC 00:1E:4F:DC:9D:7C

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Jan 03, 2017 03:01 PM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor Jan 03, 2017 03:01 PM 
Made it so that it doesn't go into startup repair.
Every time the computer restarts there is a blue
screen when Windows logo starts showing. It
eventually loads windows after a number of restarts.
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Tim Taylor Jan 03, 2017 01:51 PM 
Task reassigned to Tim Taylor.
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Megan Thibeault Jan 03, 2017 01:48 PM 
NS 202 instructors station is not booting up.
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