Service Request Ticket - # 62282

Service Request Information

CONTACT Name Silbernagel, Darin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 04, 2017 09:10 AM
Department VP Finance & Administration Phone 88176
Location Email silbernd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160672[Edit Inv] (opens in a new window) Bldg/Room WEL 221
Service Tag Description Xerox Phaser 4622/DT Black & White Laser Printer
Serial No. D6X471449 Location Student worker

Model 4622/DT Hostname mozart.wou.edu
Notes 1200dpi x 1200dpi (B&W), 1200sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, RJ-45 / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty 2 550 sheet paper trays IP:140.211.116.7 Econcierge toner on VISA2016006092 JAN2017 BAO901 Ink/Toner Refill Xerox Black High Capacity 106R01535; Xerox Black Standard Capacity 106R01533

Wired NIC 00:00:AA:D9:DE:F9

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 10, 2017 03:38 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Megan Thibeault Jan 10, 2017 03:38 PM 
this is done, banner print is also setup
 Add Attachment
Megan Thibeault Jan 10, 2017 08:12 AM 
Task reassigned to Megan Eichler.
 Add Attachment
Shandelle Plasker Jan 08, 2017 08:17 PM 
I have emailed Darin to see if we can re schedule
this for Wednesday since I can not make it to the
office until Wednesday.
 Add Attachment
Megan Thibeault Jan 06, 2017 12:24 PM 
Task reassigned to Shandelle Pepper.
 Add Attachment
Megan Thibeault Jan 06, 2017 12:24 PM 
Lets set this up on Monday. We will also need Dave
M to switch out the driver for banner printing
 Add Attachment
Courtney Croy Jan 04, 2017 09:10 AM 
NEW EQUIP SETUP: A Xerox phaser monochrome laser 
printer W# 20160672[Edit Inv] is to be networked setup for admin 
101. This is replacing printer MOZART W# 20031442[Edit Inv]. New 
printer is located in ITC 008 on the counter across from the 
storage wall.
 Add Attachment