Service Request Ticket - # 62294

Service Request Information

CONTACT Name Winegardner, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2017 08:20 AM
Department The Research Institute Phone 89261
Location Email winegardnern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140327[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag D672K12 Description Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
Serial No. D672K12 Location PDR 2023 Giveaway

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from P0095622; Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop OCT2015
TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jan 05, 2017 01:57 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Jan 05, 2017 01:18 PM 
Checked with him, i ran CCleaner and also
SuperAntiMalware on his computer. Presently the
laptop is working fine and i told him to keep us
posted.
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Shina Oladiti Jan 05, 2017 11:24 AM 
Task reassigned to Adeshina Oladiti.
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Kirsten Fauser Jan 05, 2017 08:20 AM 
Called and said his laptop is getting slower and 
would like someone to come take a look at it. 
He will be back in his office at 12:30
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