Service Request Ticket - # 62296

Service Request Information

CONTACT Name Whitenack, Faye   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2017 10:17 AM
Department Business Services Phone 88172
Location Email whitenaf@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20150269[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6440, i7-4610M Processor
Serial No. GN5GH72 Location PDR

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 or higher(MS Desktop Ed license) from XXXX2015004715

Wired NIC F8:CA:B8:48:B7:0E


Wireless NIC 80:00:0B:D1:EB:E2


Bluetooth NIC 80:00:0B:D1:EB:E6


TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public

Entered by Date Memo
Shina Oladiti Jan 05, 2017 12:04 PM
Status changed from (1) Pending to (5) Completed
Add Attachment
Shina Oladiti Jan 05, 2017 12:04 PM
Done!
Add Attachment
Shina Oladiti Jan 05, 2017 11:26 AM
Task reassigned to Adeshina Oladiti.
Add Attachment
Kirsten Fauser Jan 05, 2017 10:17 AM
Error comes up saying "this version of windows 7 
is not genuine"
She is available all day for someone to come take 
a look. 
Add Attachment