Service Request Ticket - # 62297

Service Request Information

CONTACT Name Dutton, Bryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2017 10:53 AM
Department Natural Science/ Biology Phone 88452
Location Email duttonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090758[Edit Inv] (opens in a new window) Bldg/Room SSC 122
Service Tag 3MLZTL1 Description Dell OptiPlex 960 minitower, 3.0GHz,6M,1333MHz FSB
Serial No. 3MLZTL1 Location Lab Student Tech Forensic Grant

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, Microsoft Office PRO Plus 2007 Win from P0073528,Adobe PhotoShop Extended CS4 Win from P0073528, R2V_AdvRastertoVector from P0076273, Adobe Dreamweaver CS4 WIN from P0074209 transferred from W#20090758 March2012 SR46675

Wired NIC 00:26:B9:80:48:0D

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jan 05, 2017 01:15 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jan 05, 2017 01:15 PM 
The issue was with the RAM, and i think that was
the it beeps. I removed and re-insert the RAM.
Then powered up the computer and it working fine
presently.
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Shina Oladiti Jan 05, 2017 12:10 PM 
Task reassigned to Adeshina Oladiti.
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Kirsten Fauser Jan 05, 2017 10:53 AM 
Computer will turn on but nothing will display and 
he says that it beeps.
He is available until 3:30
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