Service Request Ticket - # 62298

Service Request Information

CONTACT Name Parpart, Jerrie Lee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2017 10:56 AM
Department Library & Media Services Phone 88419
Location Email parparj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141142[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag BZTHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. BZTHV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; TRANSFERRED from old CPU W#20101466 SR59527 MAR2016: Adobe Design Premium CS5.5 WIN from P0081871; Oxygen XML Editor(original v13 VISA2011002717) current maint release v17 on VISA2015004705; CANCELED JUNE2019 [Adobe CC2015(named user)MAY2016 - Add adobe CC desktop order#9075]

Wired NIC 98:90:96:D5:7F:28

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jan 05, 2017 12:04 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jan 05, 2017 11:25 AM 
Task reassigned to Adeshina Oladiti.
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Kirsten Fauser Jan 05, 2017 10:56 AM 
She called and said that she has a popup on her 
screen and it is now running called "cc cleaner 
free" 
Would like someone to come to her office and 
check it out. 
She is available all day but has a meeting at 
2:30, her door will be open all day.
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