Service Request Ticket - # 62310

Service Request Information

CONTACT Name Grammer, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2017 01:26 PM
Department College of Liberal Arts and Sciences Phone 88877
Location Email grammerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110166[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34NKZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007 , Adobe Dreamweaver CS5.5 and Acrobat Pro X for WIN from P0083671

Wired NIC 78:2B:CB:B3:96:D1

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

Public
Entered by Date Memo
Nick Wanderschied Jan 09, 2017 04:19 PM 
Status changed from (1) Pending to (5) Completed
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Nick Wanderschied Jan 09, 2017 04:19 PM 
picked up
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Nick Wanderschied Jan 09, 2017 03:39 PM 
Task reassigned to Nick Wanderschied.
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Kirsten Fauser Jan 09, 2017 01:43 PM 
Computers are located in NS 125 and she said she 
will leave the door unlocked
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Ranjit Kayastha Jan 09, 2017 12:55 PM 
Left VM asking for availability.
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Kirsten Fauser Jan 05, 2017 01:26 PM 
Has two loaner computers that need to be picked 
up. 
W#20110166[Edit Inv]
W#20091376[Edit Inv]
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