Service Request Ticket - # 62321

Service Request Information

CONTACT Name Strapp-Johnson, Chehalis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2017 10:16 AM
Department Behavioral Sciences Division Phone 88316
Location Email strappc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141253[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5BWHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 5BWHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:03:15

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jan 17, 2017 12:19 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jan 17, 2017 12:19 PM 
Done!
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Shina Oladiti Jan 12, 2017 03:17 PM 
****This is an outgoing email****
Hi Chehalis,

We were just following up with you regarding a
service request that we have for you.  (#62321)

Description: *1/6 until 2pm* No audio 

We were wondering if this has been resolved for
you or if we can still be of assistance with this.
 If so, just let us know, we'll be happy to help.

Thanks,
Adeshina Oladiti
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Public
Shina Oladiti Jan 12, 2017 03:14 PM 
Left VM.
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Megan Thibeault Jan 10, 2017 09:44 AM 
Status??
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Shina Oladiti Jan 06, 2017 10:49 AM 
Task reassigned to Adeshina Oladiti.
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Kirsten Fauser Jan 06, 2017 10:16 AM 
When editing/playing videos the computer audio 
does not work. 
She is available until 2pm today
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