Service Request Ticket - # 62329

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2017 02:54 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141085[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. JQMLV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DD:BD:E1

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jan 09, 2017 12:40 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Jan 09, 2017 12:40 PM 
Checked everything looks good. Did all the
updates. Working fine.
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Ranjit Kayastha Jan 09, 2017 10:18 AM 
Task reassigned to Ranjit Kayastha.
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Megan Thibeault Jan 06, 2017 04:38 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Kirsten Fauser Jan 06, 2017 02:54 PM 
The computer in NS 101 is having an issue when 
using Firefox. An error message pops up.
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