Service Request Ticket - # 62350

Service Request Information

CONTACT Name Morgan, Reina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2017 04:11 PM
Department President’s Office Phone 88137
Location Email morganr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130733[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3591M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 3591M02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918; Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop JAN2016

Wired NIC 34:17:EB:99:CF:C9

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Jan 09, 2017 05:05 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Jan 09, 2017 05:05 PM 
Purchase Request made #8572 and I created SR
#62352  to have techs install, I forgot about this
SR... opps
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John Rushing Jan 09, 2017 04:20 PM 
I showed her the location for submitting purchase 
requests.  She will talk to LouAnn about getting 
it ordered.
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John Rushing Jan 09, 2017 04:15 PM 
Task reassigned to Tricia Flaherty.
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John Rushing Jan 09, 2017 04:11 PM 
She would like to get adobe Pro installed for 
editing PDF files.  Would like the same as LouAnn 
Vickers.
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