Service Request Ticket - # 62355

Service Request Information

CONTACT Name Guy, Sybille   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2017 08:40 AM
Department The Research Institute Phone 88560
Location Email guys@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130445[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. JX69XY1 Location PDR

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0092664,TRANSFER to W#20160747 on SR# MARCH2017: Adobe Acrobat XI Pro(v.11) from P0093203, ASEBA - Child behavior checklist #620E - AGES l½-5 ASEBA- PC MODULE from VISA2016005674 ORDER9404 SEPT2016; SPSS Statistics Premium Faculty Pack from P0102741 til NOV-30-2017(Statistics24 in NOV2016,Amos V 24 in NOV 2016,SamplePower V 3 in NOV 2016) see T:\Spss\SPSS2x_TRI TERM licensesStatisticsPremFacPack; ; IBM SPSS Modeler PersonalAuthUser Term license 11-30-16 to 11-29-2017 from P0102937 DEC2016 (9585)

Wired NIC F0:1F:AF:5F:7E:3A


Wireless NIC 34:23:87:58:4F:94


Bluetooth NIC A4:DB:30:B9:B8:38

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 10, 2017 12:24 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 10, 2017 12:05 PM 
done, also fixed her chrome and helped with SPSS
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Megan Thibeault Jan 10, 2017 11:16 AM 
Task reassigned to Megan Eichler.
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Megan Thibeault Jan 10, 2017 08:53 AM 
T:\ASEBA\ASEBA_PC_2015
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Amy Anderson Jan 10, 2017 08:40 AM 
Sybille had program ASEBA installed on her laptop awhile ago 
and she has not tried to use it until now, and she is unable 
to login to it. She is available until 2 today. If she is 
not in the office she will be back within 10 minutes.
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