Service Request Ticket - # 62356

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2017 09:01 AM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20120305[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8570/DT Color Printer
Serial No. XFN137012 Location PDR

Model 8570/DT Hostname hum3.wou.edu
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 2X525 Letter/Legal Input Tray, Two-Sided Printing, IP: 140.211.76.56 Ink/Toner Refill

Wired NIC 00:00:AA:D7:76:2E

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jan 10, 2017 04:04 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Jan 10, 2017 04:04 PM 
fixed automatically
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Megan Thibeault Jan 10, 2017 09:05 AM 
Task reassigned to Ranjit Kayastha.
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Megan Thibeault Jan 10, 2017 09:05 AM 
Try restarting the machine
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Amy Anderson Jan 10, 2017 09:01 AM 
Xerox copier in HSS 312 is not connecting to the 
any computers so they are unable to print in the 
humanities department. WOU# 20120305[Edit Inv]. Karen will 
be available all day.
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