Service Request Ticket - # 62359

Service Request Information

CONTACT Name Gonzalez, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2017 09:48 AM
Department College of Liberal Arts and Sciences Phone 88488
Location Email gonzalezh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121014[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HSZFFX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. HSZFFX1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090169

Wired NIC B8:CA:3A:79:35:BB

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 10, 2017 11:07 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 10, 2017 11:07 AM 
Computer became disconnected from DVI cable. Got
it plugged back in. what a pain to do in those
rooms without a drill!!
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Megan Thibeault Jan 10, 2017 10:59 AM 
Task reassigned to Megan Eichler.
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Megan Thibeault Jan 10, 2017 10:17 AM 
Open at 1pm
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Amy Anderson Jan 10, 2017 09:48 AM 
See front desk for image 
****This is an email****
We have a computer in DFSC 201 that is not working. It is 
computer #20121014[Edit Inv]. We have turned it off and on and the 
display keeps showing this:


We need to get this fixed. We need it for our classes.

Thank you
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