Service Request Ticket - # 62371

Service Request Information

CONTACT Name Blasco, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2017 12:36 PM
Department The Research Institute Phone 88783
Location Email blascop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20160678[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Planar PT1945P 19-inch LED Multi-touch Monitor #A8320035
Serial No. TK641621HT213C00201 Location PDR 2023 Giveaway
TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Jan 25, 2017 08:11 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 24, 2017 11:41 AM 
Status changed from (5) Completed to (1) Pending
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Megan Thibeault Jan 24, 2017 11:41 AM 
Status changed from (5) Completed to (1) Pending
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Megan Thibeault Jan 24, 2017 11:41 AM 
Please clean up the mess in the hallway from this
setup
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Bradley Karkanen Jan 18, 2017 03:45 PM 
Status changed from (2) Scheduled to (5) Completed
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Megan Thibeault Jan 18, 2017 12:25 PM 
Task reassigned to Bradley Karkanen.
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Megan Thibeault Jan 18, 2017 12:25 PM 
Priority changed from (3) Priority to (2) High Priority.
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Megan Thibeault Jan 17, 2017 01:09 PM 
Priority changed from (1) Highest Priority to (3) Priority.
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Amy Anderson Jan 17, 2017 11:00 AM 
Status changed from (1) Pending to (2) Scheduled
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Amy Anderson Jan 17, 2017 11:00 AM 
****This is an email****
Let's say 1 PM to play it safe!
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Tim Taylor Jan 17, 2017 10:55 AM 
Status changed from (2) Scheduled to (1) Pending
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Amy Anderson Jan 17, 2017 10:51 AM 
Task reassigned to UCS Tech.
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Amy Anderson Jan 17, 2017 10:51 AM 
emailed asking for availability 
****This is an email****
Hello,

I think someone was to come to my office today 
with new touch screen monitors. I'm not able to 
get into the office.  Please let me know if we 
can reschedule for Wednesday.

Patti
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Tim Taylor Jan 17, 2017 10:31 AM 
Task reassigned to Tim Taylor.
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Megan Thibeault Jan 17, 2017 09:12 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Nick Wanderschied Jan 17, 2017 07:20 AM 
Priority changed from (4) Moderate Priority to (3) Priority.
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Nick Wanderschied Jan 10, 2017 04:33 PM 
Priority changed from (3) Priority to (4) Moderate Priority.
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Nick Wanderschied Jan 10, 2017 04:33 PM 
Priority changed from (3) Priority to (4) Moderate Priority.
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Nick Wanderschied Jan 10, 2017 04:33 PM 
She would like them delivered tuesday 1/17 @11AM
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Courtney Croy Jan 10, 2017 12:36 PM 
NEW EQUIP SETUP: 2 Planar 19-in touch screen monitors 
W# 20160678[Edit Inv] & 20160679[Edit Inv] are to be set up and delivered 
for Patti Blasco. One monitor is to be used with laptop W# 
20140329[Edit Inv] and the other for off campus. The monitors are 
located in ITC 008 on the counter across from the storage 
wall.
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