Service Request Ticket - # 62390

Service Request Information

CONTACT Name Caceda, Carmen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2017 03:37 PM
Department College of Education Phone 88409
Location Email cacedac@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101405[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.5GHz, Quad core
Serial No. C17FH58UDHJF Location PDR

CPU Intel Core i5(2.5GHz Quad-Core)


OS MAC OS X 10.6 (Snow Leopard) Software Shipped with OS 10.6 but eligible for free upgrade to 10.7 (see Tricia for details of licensing), Microsoft Office for Mac 2011 license from P0081051, TechSmith - Camtasia for Mac v2.0 for ED from VISA2011002808 TRANSFER to new laptop W#20131011 12-2015 (uninstalled)

Wired NIC C8:2A:14:24:58:0A


Wireless NIC E4:CE:8F:52:70:72


Bluetooth NIC 44:28:60:D7:6E:26

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jan 12, 2017 04:17 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jan 12, 2017 04:17 PM 
Done!
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Shina Oladiti Jan 12, 2017 04:04 PM 
Task reassigned to Adeshina Oladiti.
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Kyle Arthenayake Jan 12, 2017 03:37 PM 
Professor Carmen Caceda Has been having mouse
issues. Her mouse 20101405[Edit Inv] is not working, but was
a loaner we gave her. She has another mouse that
came with her laptop *talk to kyle or megan before*
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