Service Request Ticket - # 62397

Service Request Information

CONTACT Name Doellinger, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 13, 2017 11:22 AM
Department Social Science Phone 88254
Location Email doellind@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150255[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1L21462 Description Dell Latitude E7250 (i5-5300U, 8GB RAM 256HD)
Serial No. 1L21462 Location PDR

CPU Intel Core i5-5300U(Dual Core, 2.3GHz, 3M, 15W)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license XXXX2015004715

Wired NIC 20:47:47:EE:CF:D5


Wireless NIC DC:53:60:3A:3A:4F


Bluetooth NIC DC:53:60:3A:3A:53

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rring14@wou.edu 88925

Tracking

Entered by Date Memo
Ryp Ring
Email

Public
Entered by Date Memo
Ryp Ring Jan 13, 2017 12:22 PM 
Status changed from (1) Pending to (5) Completed
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Ryp Ring Jan 13, 2017 12:22 PM 
went over and ran the 2013KMS file and his office 
is activated now
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Ryp Ring Jan 13, 2017 12:12 PM 
Task reassigned to Ryp Ring.
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Amy Anderson Jan 13, 2017 11:22 AM 
David is receiving an error on his Microsoft 
Office saying that  it is not activated. WOU# 
20150255[Edit Inv]. HE is available until 2:30 today.
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