Service Request Ticket - # 62408

Service Request Information

CONTACT Name Tankersley, Daniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 17, 2017 10:39 AM
Department Creative Arts Phone 89658
Location Email tankersley@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160680[Edit Inv] (opens in a new window) Bldg/Room ITC 104A
Service Tag Description Canon PIXMA PRO-100 Wireless Professional Inkjet Photo Printer #6228B002
Serial No. AEAN64337 Location Lab

Model 6228B002 Hostname
Notes 4800 x 2400 dpi Print 8 x 10inch in 51 Seconds Wi-Fi, Ethernet, AirPrint, PictBridge Print Sizes up to 13 x 19in 8 Ink Cartridges Including 3 Monochrome CD, DVD, Blu-ray Printing Print Studio Pro for Photoshop, DPP; Includes Free Canon SG-201 Photo Paper Plus Semi-Gloss (13 x 19in, 50 Sheets);Limited 1-Year Warranty With InstantExchange Ink/Toner Refill CLI-42BK Black Ink Tank, CLI-42GY Gray Ink Tank, CLI-42LGY Light Gray Ink Tank, CLI-42C Cyan Ink Tank, CLI-42M Magenta Ink Tank, CLI-42Y Yellow Ink Tank, CLI-42PC Photo Cyan Ink Tank, CLI-42PM Photo Magenta Ink Tank
TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jan 30, 2017 10:51 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Jan 30, 2017 10:51 AM 
Invoice has been signed and turned in. Large
formatted paper has been delivered.
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Shandelle Plasker Jan 26, 2017 04:05 PM 
Delivered and Installed the printer. Emailed
Daniel so I can give him the large format paper
that came with it and to sign the invoice.
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Shandelle Plasker Jan 26, 2017 03:10 PM 
Task reassigned to Shandelle Pepper.
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Tricia Flaherty Jan 25, 2017 04:35 PM 
Task reassigned to UCS Tech.
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Tricia Flaherty Jan 25, 2017 04:35 PM 
might need to check OS version as well and talk
with Tankersly about what is needed
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Tricia Flaherty Jan 25, 2017 04:32 PM 
This will be hooked up locally to W#20110391[Edit Inv] and
please also load the Student Lab license of Adobe
CC201*(latest version) Full Suite on this
Rendering station in ITC104A  [available via JAMF
 and T:\Adobe
CCE\CCEPackages\CC2015_5JULY16\AdobeCC2015.5FULL_MAC ]
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Tricia Flaherty Jan 25, 2017 04:25 PM 
****This is an email****
Thanks, Tricia!

Please set up this printer in ITC 104A as a local
printer attached to the Mac tower WOU # 20110391[Edit Inv].
At the same time, could UCS please check that the
Adobe apps on that computer are up to date? Thank you.

Daniel
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Courtney Croy Jan 17, 2017 10:39 AM 
NEW EQUIP SETUP: A Canon PIXMA Pro printer W# 
20160680[Edit Inv] is to be set up and delivered for Daniel 
Tankersley. The printer is located in ITC 008 by my desk at 
the end of the counter. More info is still needed on room 
location and if the printer is to be networked or not.
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