Status changed from (1) Pending to (5) Completed

****This is an email****
Hi John!

My wifi seems to be working great!  Thanks for 
following up!

I appreciate all the help,
Maria

Paul updated the controller code and we restarted 
the AP in the north end of RWEC and we had some 
success.  I emailed Maria to let he know what we 
found and that we are planning to restart all the 
AP's tonight.

Task reassigned to Paul Lambert.

Task reassigned to UCS Tech.

****This is an outgoing email****
Hi Maria,

We were just following up with you regarding a 
service request that we have for you.  (#62415)

Description: no WiFi connection in office and needs 
FileMaker Po reinstalled

I told Paul our network guy about the wifi problem 
he was going to look into it.
Thanks,
Bradley Karkanen

****This is an email****
Hi there,

Thanks for working on my computer (20160246), however, the tech that 
brought it back to me today stated that it still doesn't hold a 
connection to wifi in my office.  Any other suggestions? 

Also, I will need FileMaker Pro reinstalled too so that I can complete 
student teaching observations out in the field.

Thank you,
Maria

Task reassigned to Bradley Karkanen.

The mac 20160246 is on the far left of the 
standup desk, deliver this to Maria between 10-
11 Friday and be sure to giver her admin rights 
and add any printers she may have.  Also make 
sure her Wifi is working, as that was the issue 
before.  Let her know that Nvivo is installed 
on her machine

sticked on the standup desk

She wasn't there, apparently she got a flat tire.  
Emailing to reschedule.

Maria has a MAC WOU# 20160246. She is only able 
to connect to the internet through hardwired 
and not WiFI. She would like to be able to 
connect to the WiFi so that she can use her 
laptop in meetings as well. A tech has been 
down there twice now and she is still unable to 
connect to the WiFi. She is available tomorrow 
at 9:30.