Service Request Ticket - # 62418

Service Request Information

CONTACT Name Gingerich, Terry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 17, 2017 02:52 PM
Department Criminal Justice Phone 88854
Location Email gingert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120709[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6430, IntelCore i7, 2.6GHz, 6M Cach
Serial No. 1ytpxw1 Location PDR

CPU Intel Core i7-3720QM(2.6GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0088966 downgraded to Pro Plus 2010

Wired NIC E0:DB:55:E7:63:93


Wireless NIC B8:76:3F:36:26:84


Bluetooth NIC 20:16:D8:9B:76:40

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Kirsten Fauser Jan 17, 2017 04:27 PM 
Picked up computer.
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Shina Oladiti Jan 17, 2017 03:32 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jan 17, 2017 03:32 PM 
It completed!
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Amy Anderson Jan 17, 2017 02:52 PM 
Brought in laptop that was receiving an error 
about Microsoft. WOU# 20120709[Edit Inv]
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