Service Request Ticket - # 62424

Service Request Information

CONTACT Name Franklin, Brittany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 18, 2017 12:23 PM
Department University Computing Solutions Phone 89267
Location Email newmanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160684[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch with Retina 5K display #Z0SD
Serial No. D25T20ELGQ18 Location PDR

CPU Intel Core i7(4.0GHz quad)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511;

Wired NIC 38:C9:86:5B:4C:E6


Wireless NIC 28:F0:76:72:B0:D8


Bluetooth NIC 28:F0:76:72:B0:D9

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Megan Thibeault Jan 23, 2017 07:50 AM 
Task reassigned to Tim Taylor.
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Megan Thibeault Jan 23, 2017 07:50 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jan 20, 2017 11:03 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Jan 20, 2017 11:03 AM 
***********************************
Update in AD
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Shina Oladiti Jan 20, 2017 11:02 AM 
Prepped and ready to be delivered.
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Shina Oladiti Jan 20, 2017 11:02 AM 
Imaging completed!
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Courtney Croy Jan 18, 2017 12:23 PM 
GFA EQUIP SETUP: An iMac W# 20160684[Edit Inv] is to be set up 
and delivered for Brittany Newman in ITC 007. This is 
located in ITC 008 on the counter across from the storage 
wall.
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