Service Request Ticket - # 62430

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 18, 2017 04:05 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100851[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 5S2TDQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0079888 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:D8:C5:12

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

Public
Entered by Date Memo
Nick Wanderschied Jan 18, 2017 04:41 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Nick Wanderschied Jan 18, 2017 04:41 PM 
done
 Add Attachment
Nick Wanderschied Jan 18, 2017 04:20 PM 
Task reassigned to Nick Wanderschied.
 Add Attachment
Kirsten Fauser Jan 18, 2017 04:05 PM 
Computer in NS lab 217 has an error message when 
trying to log on. "trust domain issue"
The lab is unlocked all day.
Add Attachment