Service Request Ticket - # 62437

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 19, 2017 10:00 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141191[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag 6J6LV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 6J6LV42 Location going to pdr

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:68:B8

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jan 19, 2017 10:02 AM 
Task reassigned to John Rushing.
 Add Attachment
John Rushing Jan 19, 2017 10:02 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
John Rushing Jan 19, 2017 10:01 AM 
see SR 62438
 Add Attachment
John Rushing Jan 19, 2017 10:00 AM 
Gary called and said that his computer is locking 
up and freezing causing him to have to restart his 
computer.
 Add Attachment