Service Request Ticket - # 62450

Service Request Information

CONTACT Name Anderson, Aimee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 19, 2017 04:24 PM
Department The Research Institute Phone 14034
Location Email andersoa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120207[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2760QM (2.40GHz, 6M cache)
Serial No. 86nngv1 Location PDR

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Windows 7 Enterprise Software MS Office Pro Plus 2010 from P0085446

Wired NIC D4:BE:D9:4F:E3:85


Wireless NIC 8C:70:5A:F9:9F:34


Bluetooth NIC 44:6D:57:CB:15:CE

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
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Public
Entered by Date Memo
Kyle Arthenayake May 22, 2017 09:17 AM 
returned
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Kyle Arthenayake Jan 27, 2017 08:30 AM 
Status changed from (1) Pending to (5) Completed
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Kyle Arthenayake Jan 19, 2017 04:24 PM 
picked up 1/18/2017
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Kyle Arthenayake Jan 19, 2017 04:24 PM 
Loaner laptop reutning january 27th
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