Service Request Ticket - # 62451

Service Request Information

CONTACT Name Nerz, Andrew   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 20, 2017 08:01 AM
Department Natural Science Division Phone 89709
Location Email nerza@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110936[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 25365V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:23:84:7B

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Jan 20, 2017 09:30 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Jan 20, 2017 09:03 AM 
Task reassigned to Bradley Karkanen.
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Kyle Arthenayake Jan 20, 2017 08:01 AM 
waiting on availability
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Kyle Arthenayake Jan 20, 2017 08:01 AM 
My name is Andrew Nerz, and I'm an instructor with
the math department.  After winter break, my
microsoft office programs are telling me that the
product activation is failing.
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