Service Request Ticket - # 62465

Service Request Information

CONTACT Name Mafit, Cindi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 23, 2017 10:33 AM
Department The Research Institute Phone 88792
Location Email mafitc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130826[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag JV3KD12 Description Dell Latitude E6440 Intel i7-4600M(2.9GHz 4M)
Serial No. JV3KD12 Location PDR

CPU Intel Core i7-4600M(2.9 GHz, 4M) 4thGEN


OS Windows 7 Pro Software MS office Pro Plus 2013 from P0094096

Wired NIC EC:F4:BB:2F:C3:54


Wireless NIC C4:D9:87:B5:BC:A6


Bluetooth NIC C4:D9:87:B5:BC:AA

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

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Entered by Date Memo
Kyle Arthenayake Jan 23, 2017 10:44 AM 
Status changed from (1) Pending to (5) Completed
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Kyle Arthenayake Jan 23, 2017 10:43 AM 
Task reassigned to Service Request Desk.
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Shina Oladiti Jan 23, 2017 10:42 AM 
Task reassigned to Adeshina Oladiti.
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Kyle Arthenayake Jan 23, 2017 10:33 AM 
We have rebooted my laptop and there is still no I
drive on it.  That would be why I cannot get to it
by remote desktop.

Can someone please fix it?  I am in Todd 104.  I
am not in the office right now but it is okay for
someone to go there and fix it.  Dawn Brown can
help if you need her to log in for me.  Thank you.
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