Service Request Ticket - # 62485

Service Request Information

CONTACT Name Mueller-Warrant, Piper   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 24, 2017 02:41 PM
Department College of Liberal Arts and Sciences Phone 88859
Location Email muellerp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091034[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 4VG7RL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:7D:2F:79

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Jan 25, 2017 01:18 PM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Jan 25, 2017 08:40 AM 
Task reassigned to Bradley Karkanen.
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Amy Anderson Jan 24, 2017 02:41 PM 
****This is an email****
Hello,

WOU # 20091034[Edit Inv] in room 202 of the Nat Sci bldg. is having 
issues. It won't boot up, and it seems like it's running really 
hot. The fan is running constantly & loudly. It also has the 
numbers 3 & 4 lit up on the front of the box.

Can you check on it when class is not in session? (No classes on 
Wed or Fri)

Thanks,
Piper
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